Bright Leadership Consulting

Canonical website version: Terms of Use

Terms of Use

The basis on which this website and the material published on it are made available.

These terms

For the purposes of these Terms, services are provided by Irene A. Agunbiade under the business name Bright Leadership Consulting. Correspondence and service address: 82 James Carter Road, Mildenhall, England IP28 7DE. By using the site you accept these terms.

The contracting and invoicing party for all engagements, programmes and purchases is Irene A. Agunbiade trading as Bright Leadership Consulting.

Programme, purchase, cancellation and access enquiries should be sent to [email protected].

Nature of the material published here

Material on this site describes the nature and scope of advisory work and executive programmes. It is provided for information and does not constitute professional, legal, financial or governance advice, and should not be relied upon as such.

Case material is presented as composite examples developed from advisory and leadership experience. Details have been adapted and combined to preserve confidentiality and are not accounts of individual, identifiable clients.

The Executive Alignment Index™ is a structured diagnostic instrument. It has not been independently psychometrically validated and no such claim is made.

Engagements

No advisory engagement arises from the use of this site or from submitting an enquiry. Engagements are governed exclusively by a separate written agreement setting out scope, fees, confidentiality and deliverables.

Fees are quoted in British Pounds (£) unless otherwise agreed in writing.

Executive Programme Purchases
Platform and contracting party

Bright Leadership Consulting's self-directed executive programmes are delivered through a third-party learning platform. The programme description, price, payment options, access arrangements and applicable completion requirements displayed at purchase form part of the terms of the purchase.

The platform processes enrolment, payment and programme access. Its technical and payment-processing terms may also apply, but they do not remove any statutory rights that cannot lawfully be excluded.

Prices, taxes and payment

Programme fees are stated in British Pounds unless otherwise shown. The price, payment schedule and any tax or VAT applicable to the purchaser are displayed at checkout before payment is completed.

Where an instalment plan is selected, the purchaser is responsible for all instalments forming part of the agreed total price. An instalment plan is a method of paying the full programme fee and is not a monthly subscription that may be cancelled at will.

Access

Access to programme materials is currently not subject to a fixed expiry date on the learning platform. Purchasers requiring assistance with access should write to [email protected].

Bright Leadership Consulting may temporarily restrict access where payment is overdue, the platform is misused, programme materials are shared without permission or these terms are materially breached.

Bright Leadership Consulting reserves the right to make reasonable changes to the learning platform or programme-delivery arrangements. Any such change will not affect access rights already granted to a purchaser without appropriate notice or an appropriate alternative arrangement.

Cancellation by individual consumers

Individual consumers purchasing online generally have a statutory right to cancel within 14 days after the day on which the contract is entered into, subject to the applicable law governing digital content and services.

For digital content not supplied on a tangible medium, the statutory cancellation right ceases once supply begins only where, before supply begins, the consumer has:

given prior express consent for the supply to begin during the cancellation period; and
acknowledged that the right to cancel will be lost when the supply begins.

Agreement to these Terms alone does not constitute the required prior express consent or acknowledgement. These must be obtained separately and expressly. The learning platform does not presently capture that separate declaration.

If the required prior express consent and acknowledgement have not been obtained, the purchaser's statutory cancellation rights remain unaffected. Nothing in these terms excludes rights or remedies that cannot lawfully be limited.

To request cancellation, the purchaser must write to [email protected], providing their name, programme, purchase date and the email address used to enrol.

Digital-content problems

If programme content is faulty, unavailable or not supplied as described, the purchaser should notify [email protected] promptly so that the issue can be investigated and, where appropriate, repaired, restored or otherwise resolved.

Nothing in these terms limits the purchaser's statutory rights concerning digital content or services.

Organisational and cohort purchases

Organisational, cohort, facilitated and advisory-supported purchases are governed by the proposal, order form or written agreement issued for that engagement.

Cancellation, postponement, substitution of participants, payment and refund arrangements for those purchases will be stated in the relevant written agreement. Consumer cancellation provisions do not ordinarily apply to purchases made wholly for business purposes.

Receipts, invoices and purchase orders

A receipt showing the order details is provided following a completed online purchase. Organisational invoices and purchase-order arrangements must be agreed before enrolment or delivery begins. Invoices are issued by Irene A. Agunbiade trading as Bright Leadership Consulting.

Providing a purchase-order number does not replace the organisation's obligation to pay an invoice in accordance with the agreed payment terms.

Completion and certificates

Each programme has stated completion requirements. Completion is reviewed and approved by Bright Leadership Consulting.

Participants who satisfy the approved requirements for a CPD-accredited activity receive the official CPDSO Certificate of Attendance manually from Bright Leadership Consulting, using the standard template supplied by The CPD Standards Office. Certificates are normally issued within ten working days of approved completion and are not generated or downloaded automatically through the learning platform.

A CPDSO Certificate of Attendance records participation in an accredited CPD activity. It is not a qualification, professional certification or academic award. Participants remain responsible for recording CPD with their own professional institute, regulator or employer.

Platform availability

Bright Leadership Consulting will take reasonable steps to maintain programme availability but cannot guarantee uninterrupted access where disruption is caused by maintenance, third-party platform failure or circumstances outside its reasonable control.

Where a material interruption prevents access for a significant period, Bright Leadership Consulting may provide an appropriate remedy or access adjustment.

Intellectual property

The Executive Alignment Index™, Executive Alignment Report™, ALIGN™, Executive Oversight™ and Augmented Leadership™, together with all site content, frameworks and diagnostic materials, are the intellectual property of Bright Leadership Consulting.

Content may not be reproduced, distributed or used to develop a competing instrument or programme without written permission.

Liability

The site is provided without warranty as to accuracy or continuous availability. To the extent permitted by law, we accept no liability for loss arising from reliance on site content. Nothing in these terms limits liability that cannot lawfully be limited.

Governing law

These terms are governed by the laws of England and Wales. Where the purchaser is a consumer resident elsewhere, they retain the benefit of any mandatory consumer-protection rights available under the law of their country of residence, and may bring proceedings in that country where the applicable law permits.

Cancellation for online consumers
Do I have a right to cancel my programme purchase?
What does the consent and acknowledgement at checkout mean?
What if I did not give express consent or acknowledgement?
How do I request cancellation?
Do the same rules apply to organisational or cohort purchases?
How CPD hours are determined
Why are CPD hours stated as a range rather than a fixed number?
How is the range for each programme determined?
What counts as completion?
Who records the hours?